OK, perhaps I’ve behaved badly more than once.
But I always remember the one time that
changed how I do business forever.
First off, I must admit to being a flea market hound. I love
the hunt and finding the deal. I’ve also
made my ‘best offers’ on eBay – sometimes to my pleasure and other times
not. The thing is in these environments,
I’m typically buying from savvy sellers who know what they need to make their
sales worthwhile. Sometimes you win. Sometimes you lose.
But let’s get back to when I was an ass, my confession and
how that changed my life.
The year was
most likely 1989. I had started traveling to Guatemala because I’d heard it was
beautiful and replete with artisans creating extraordinary crafts.
I was working in ‘Corporate America’ and was
considering jumping into the world of entrepreneurship. I did my homework ahead
of my visits.
Sometimes I traveled by “chicken
bus.”
Later on, I had hired a driver.
(Back then there were no tourist vans, which
can now be easily booked.) My mission was to visit various villages known
for different crafts. I traveled to so many different places to learn about
weaving, painting, embroidery and carving.
There wasn’t just one village known for
weaving or painting. There were several.
And each used their own techniques.
There were (and are) several towns with craft markets.
These were the best times to find trinkets
and gifts.
In most cases, you’d find
stalls (or spaces) with vendors or artisans showing off piles of
everything.
Everything included totes,
hats, blankets and yes, lots of friendship bracelets
. (Unlike now, at that time, there was no beaded jewelry. Stay tuned
for that story another time.) Sometimes you’d find a single artisan
standing on the street selling one or two items he or she had made. Yup, that’s
the one time in my life I bargained too hard.
A sweet man was selling a small zippered
change purse.
I don’t remember the
specific details of the interaction.
What I do remember is feeling badly afterwards.
I’m certain he sold me the small bag for less
than he wanted because he needed some money to eat or feed his family. The
specifics, I’ll never know.
But to this
day, my gut tells me I was wrong. And I was probably wrong over very little
money. I should have been elated over purchasing a pretty handmade piece. Instead, I felt horrible.
That man will never know how he changed my life. After that, I never again bargained with such
veracity. And when working with artisans
ever since, I always remember the ‘Golden Rule.’ It was shortly after this experience that I
decided to start my own business designing and wholesaling handicrafts. I’m keenly aware that many vendors that purchase
and re-sell goods bully artisans for the lowest prices possible. That one experience made a fair trader out of me. Good can come
from bad. -ND
Do any of us do this enough? Giving Thanks. Today is the day I hope most of you are with friends and family, those you love and care about the most, and them you in turn. I'll be with my brother's family. But in a Thanksgiving tradition, he & I will go to the movies for some "us" time before heading to our big dinner. This morning I will make an old family recipe, cranberry pie. It was my grandfather's (mom's side) favorite! I'm thankful that I have loved ones that will enjoy eating the pies. I'm thankful I won't be polishing them off solo.
